Privacy Policy

1. Introduction

At UPENDRA, we prioritize the privacy and security of our students' data. This policy outlines how we handle your personal information as you use our courses, PDF study modules, and practice tests.

By using our platform, you consent to the data practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our website, express interest in our services, or contact us.

• Profile Info: Name, email address, phone number, and academic preferences.
• Payments: Handled securely by encrypted payment partners (e.g., Razorpay). We do not store financial details.
• Log Logs: Access logs, practice scores, and secure viewer session history.

3. How We Use Your Data

We utilize the collected information to deliver a customized, high-stakes learning experience:

• To manage and sync your student portal settings.
• To render digital PDFs through our Secure Viewer and sync test series progress.
• To process orders and dispatch transaction invoices.
• To analyze performance data for learning dashboards.

4. Third-Party Integrations & Cookies

We integrate third-party APIs strictly to coordinate secure operations (like cloud databases, storage nodes, and analytics).

We may also integrate third-party analytics or advertising modules (like Google AdSense) in compliance with standard privacy rules. Third parties may use cookies to serve relevant ads or evaluate metrics. You can opt out of cookies directly in your browser settings.

5. Data Protection Standards

We have implemented appropriate technical and organizational security measures to protect your personal information. Educational data, including score profiles and secure mock-test logs, is stored in encrypted database environments aligned with ISO 27001 standards.

6. User Rights & Data Retention

We respect and uphold your digital privacy rights. In compliance with applicable regulations, including the Indian Digital Personal Data Protection (DPDP) Act, you have the right to request access, correction, or deletion of your personal data.

We retain your personal information (profile data, progress logs, billing history) only as long as necessary to maintain active portal services, handle compliance audits, or resolve platform support requests.