Frequently Asked Questions

Log in and open Library in your student portal. Every subject covered by an active plan on your account appears there straight away — there is nothing to activate.

Most of them, no. Study material is normally read inside our Secure Viewer, which streams pages to your browser without ever handing over the file — that is what keeps the material from being copied and passed around. Some documents are marked as downloadable, and those open as an ordinary PDF in a new tab, where you can search, print and save them. You will see a download button next to anything you are allowed to keep. Either way you can read it as often as you like, on any device, for as long as your plan is active.

Material is revised whenever an official body changes the syllabus or the exam pattern, and new content is added through the year. Updates reach your Library automatically — you never pay again or re-subscribe to get the newer version.

Detailed analytics and scores are generated instantly upon submission of any test series module.

Yes. Open My Exams in your student portal and start it again. Every attempt is stored separately, so your earlier scores and analytics are never overwritten.

Unlimited. There is no cap on attempts and no separate tier that unlocks more — while a plan covering that test is active on your account, you can attempt it as many times as you want, and each attempt gets its own full analytics.

AI drafts questions and independently solves them, but nothing is released on an AI's word alone. Every answer must be agreed separately by two AI systems built by different companies, numerical answers are recomputed by a computer algebra program, and every question is read and signed off by a human before release. The full process is published on our How We Build Our Mock Tests page.

Because it was settled three separate times before you saw it — by the author, and by two independent solvers that were never shown the intended answer. Where they disagreed, the question was settled by hand or rewritten.

No. Every mock question is written fresh, from the overlap of the official syllabus and what the real papers have actually tested — the syllabus tells us what can be asked, the past papers tell us what does get asked. Each finished question is then machine-compared against every past-paper question we hold, and against the other questions in the same mock, and anything too close is rewritten. Real past papers are published separately, as PYQ material.

No, and that is deliberate. A mock exists to tell you where you actually stand, so we tune ours to sit at the real exam’s level rather than above it — a mock that is harder than the real thing gives you a score you cannot act on, just like one that is too easy. We check it rather than assert it: each question is paired with a real past-paper question of the same type and marks, and an independent judge that is not told which is which is asked which would take longer to answer correctly. We release when it cannot reliably separate the two.

We accept all major UPI apps (GPay, PhonePe, Paytm), debit/credit cards, and net banking — securely via Razorpay.

Because access is digital and immediate, all sales are final — we do not refund for a change of mind, or for dissatisfaction with the content. There are two narrow exceptions: a duplicate debit for the same order is refunded in full, and a verified technical failure on our side that we cannot resolve may be reviewed at our discretion. The full terms are on our Refund Policy page.

Absolutely. All transactions use 256-bit SSL encryption via Razorpay. We never store your card or banking details.

Go to Reset your password, or click Forgot? next to the password box on the sign-in form, and enter your email. The link arrives within a few minutes and works on any device, so you can request it on your laptop and open it on your phone. Check your spam folder if it has not appeared.

Yes — the website is fully responsive and works seamlessly on all modern smartphones, tablets, and desktops.

Write to us from our Contact page with any details you remember — the payment reference, the plan you bought, or an alternative address you may have used — and we will trace the account for you.